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FAQ

By Phone
Our customer service agents are available to help you Monday through Friday from 9am-5pm PST. We are closed Saturday and Sunday.

By Email
To allow us to help you easily, direct your email inquiries to one of the following customer service departments:

  • For Changes in your Easy Savings monthly order, click here
  • For Order Problems (i.e. you received damaged or missing items), click here
  • For Product Information, click here
  • For general Comments and Complaints, click here
  • For Health Questions for Dr. Frank and his medical staff, click here
  • For questions about your Account or Password, click here
  • For Site Errors/Ordering Problems, click here

Telephone
1-800-220-7687 (toll free) (General Customer Service or Product Questions)

1-805-730-7420 (Technical Health Questions)

By Fax
1-805-456-0149 or 1-800-438-6372(toll free)

Mailing Address
Advanced Physicians Products
3463 State Street, Suite 263
Santa Barbara, California 93105



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